Mouthpiece & Instrument Trial Policy Due to high product demand trials are not available during the month of December. Thank you for your interest in our trial programs. Instrument Trials:  Done on a case by case basis please call for details. Mouthpiece Trials: Please note the payment on file changes below in Red.  Before any trial we like to set up a phone meeting or email consultation to go over specific product questions and get a good idea of possible sizes. Trials are not done on individual mouthpieces. Please email us to set up a time. Once that is complete, we start the trial process. Here's the basics on how the trial works: • Trials cannot be done on single mouthpieces.  • Place the orders as normally on our website – note in order comments “For Trial”.  • Trials now must be done through PayPal or place order and call in with credit card details. No other forms of payment will be accepted for trials.  • Once you have completed the trial you return what you don’t want and we invoice your card for the remaining items. In case of debit/paypal we refund the difference. • Items must be returned in “like new” condition, with original box and bags. We expect some light scuffs on the shanks from being placed in an instrument. • The only additional cost is the cost of your return shipping. • In the event nothing is purchased we do reserve the option to charge a re-stocking fee to cover our original processing and shipping fees. It’s never more than $15. This is to prevent multiple trials or people taking advantage of our trial program multiple times and never purchasing. Please contact us if you have any additional questions.